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From the first day 4me was taken into production, APA-IT customers started to use the 4me Self Service support portal, and over 110 APA-IT specialists started to use the 4me Inbox to …

Custom Views can be imported into 4me using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files. The following columns can be included in a …

Jun 18, 2019 · When 4me presents a list of options for someone to choose from, it now handles special characters a little more elegantly. 4me recognizes, for example that an ö is similar to …

Jul 15, 2020 · When providers register their services in 4me, they also register at least one service offering for each service. Each service offering defines the targets, terms and …

Mar 19, 2014 · The reason why 4me is capable of measuring SLAs accurately up and down the service hierarchy and across organizational boundaries has a lot to do with the Service …

The name of the custom filter (i.e. value of the data-filterable-name attribute of the field in the UI Extension).

Solution 4me seamlessly connects organizations and their service providers Employees of our customers do not see the diference between internal and external suppliers anymore, …