As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. Facing macro and microeconomic pressures related to a ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Following the global shakeups caused by the Covid-19 pandemic, 2021 found the business world ...
Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...