Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Recent world events have driven technology and customer retention investment to new levels ...
A points program that exists primarily to discount purchases is not a loyalty program. It is a slow-motion surrender of ...
Jai Rawat is the cofounder & VP of Product Strategy at Zinrelo. A successful serial entrepreneur with over 30 years of industry experience. It is said that change is the only constant, and that is ...
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