Asking the right question — and paying close attention to the answer — can be key to your success. Whether you’re selling a multimillion dollar advertising idea or applying for a job, the strategy is ...

In this blog post, I’ll provide tangible tips on how to develop listening skills so that every conversation leaves both sides feeling equally valued. Let’s get started! Do you struggle to understand ...

Despite what you might have heard in professional circles, money does not make the world go ‘round. What does make a difference, both in and out of the office, is good communication. It’s this key ...

How do I improve my communication skills? As a therapist, I get asked that question regularly. And the answer isn’t usually about learning to be more assertive or learning how to explain things more ...

In our fast-paced world filled with constant communication, the art of listening often takes a back seat. In our eagerness to express ourselves, we sometimes forget the power and importance of ...

Verbal communication involves both speaking and listening. In a business organization, listening is key to effective working relationships among employees and between management and staff. Listening ...

Your ears are constantly picking up sounds around you even when you aren’t actively listening. Selective listening is when you focus your attention on some specific information. It involves ...

Although listening is the first language skill that human beings develop–and it’s how we spend 40% of our time communicating–many of us are not great listeners. In fact, we achieve only 25% of our ...

Listening can be a matter of life and death. Imagine a distracted hostage negotiator or an airline pilot who tunes out air traffic control. Consider an ER physician who fails to hear a critically ill ...