Email etiquette rules change as fast as technology—make sure you stay on top of them!

Lead follow-up is where most sales opportunities are made or lost. Follow-up isn’t just about sending a series of emails; it’s about creating a conversation, building trust and offering genuine value.

Social media may be the dominant channel for personal communication, but for business nothing beats a four-decade-old platform that still demands respect: email. Over 80% of companies rely on email as ...

Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. If time is money, small business owners that don’t take advantage of AI tools like ...